Frequently Asked Questions

Information Desk

Common Questions

Learn about our carpentry standards, local Danish timber logistics, bespoke design timelines, and product maintenance tips.

Where do you source your wood from?

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We source our timber exclusively from sustainably managed forests in Denmark, Sweden, and wider Scandinavia. All our lumber is FSC (Forest Stewardship Council) and PEFC certified, ensuring that for every tree harvested, new ones are planted to maintain the forest ecosystem.

Do you design custom pieces, or do you have a set catalog?

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While we showcase past designs as inspiration, the vast majority of our furniture and architectural joinery is custom-made. We work directly with you or your architect to create bespoke designs tailored exactly to your space, aesthetic preferences, and size requirements.

How long does a custom carpentry project take?

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Our standard lead time for custom furniture and cabinetry is between 6 to 10 weeks, depending on the complexity of the design and our workshop queue. Architectural millwork and timber construction timelines are determined on a project-by-project basis.

Do you ship your timber and furniture outside of Denmark?

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Yes, we ship our premium lumber and custom furniture globally. Small items and lumber shipments are handled via select freight partners, while large custom installations are carefully packed and shipped with specialized white-glove delivery options.

How should I care for my custom solid wood furniture?

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Solid wood is a living material that responds to its environment. We recommend keeping it away from direct heat sources and maintaining a stable humidity level. Cleaning should be done with a soft, slightly damp lint-free cloth. Depending on the finish (such as oil or wax), we recommend applying a fresh coat of premium natural wood conditioner every 12 to 18 months.

What is your privacy policy for your applications?

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Viking Wood applications operate under a strict zero data collection policy. We do not collect, request, process, or store any personal data, usage metrics, or location details. Any data generated remains encrypted in your device's local storage. You can view the full details on our Privacy Policy page.

Have another question?

If you didn\'t find the answer you were looking for, please contact our support team. We are happy to clarify any details regarding our lumber or workshop methods.

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